Re: Worst Cust service

Anonymous · ‎25-09-2014

2 days and u can't get thru to any dept at all

MI5 · ‎25-09-2014

Anything we can help with?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Anonymous · ‎25-09-2014

How about Live Chat ?

http://www.o2.co.uk/contactus

jonsie · ‎25-09-2014

It's the worst time of the year to try and call them unfortunately...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎25-09-2014

Been trying since Monday to get my old number transfered over to my new sim. Keep getting told it should be done,yet I still have someone else's account number and still receiving his calls. Not impressed.

MI5 · ‎25-09-2014

Try the on line form http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Bambino · ‎25-09-2014

You really should have started your own thread, as your comment isn't really connected to the original post. Are you trying to transfer your number from another network? How have you wound up with someone else's account number if you have a new sim?

I DO NOT WORK FOR O2

MI5 · ‎25-09-2014

Recycled number ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Bambino · ‎25-09-2014

Very strange.

I DO NOT WORK FOR O2

Anonymous · ‎25-09-2014

Closed my old account and asked to keep my old number. Got a new SIM card sent out with my iPhone 6 which appears to be linked into another account.