Upgrade to Lumia 640

Anonymous · ‎03-10-2016

Just a few words to say thanks to the upgrade team for making my recent handset upgrade so painless. I phoned and spoke to one of the team, the phone was sorted along with a better deal on my contract, more of everything for less money per month and a bag of toys foer the phone. That's where it went a little bit wrong, the screen protector didn't fit and the phone wouldn't go in the case, but overall great service.

Thanks O2,

BW

MI5 · ‎03-10-2016

Good to hear.
If you call CS I'm sure they will sort those little issues for you.
Enjoy your upgrade

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎03-10-2016

What a refreshing post. After the September meltdown it's great to hear someone is happy with their upgrade

Thanks for posting @Anonymous

Veritas Numquam Perit

Martin-O2 · ‎03-10-2016

Great to hear you had a good experience with customer services @Anonymous! It would be great to get some details of your call that I can pass on to the customer service team so I'll send you a private message about this.

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