on 25-03-2015 10:58
on 25-03-2015 10:58
Mega gutted o2 are not offering their 30% discount on the galaxy S6 yet, not sure why as I received it on the S5 when that was first released.......... 😞
on 14-04-2015 10:23
on 14-04-2015 10:23
Hi @Anonymous
I presume you are still within the 14 days cooling off period? If you could get a better deal elsewhere then you may want to cancel the contract with O2 and sort out something else?
Only problem is O2 Open WILL be available on the S6 at some point....
Veritas Numquam Perit
on 14-04-2015 10:33
Hi @Cleoriff
Yes, I am indeed within the cooling off period. I am thinking of returning it on principle more than anything! I feel I have been mis-sold the product.
My contract was ready for renew anyway, so I am unsure as to if I could now take the carphone deal, seeing as I have technically now upgraded. I will have to ask them. My old Iphone was also on its last legs, so I do need a new handset. I will have to consider other phones maybe, as while it is a great handset, indeed the S6 is rather expensive just now. And yes, it would be useful to know when the discount would be applicable. I suppose we can only wait to hear- but I will ask when I go to the shop, just in case they know...!
on 14-04-2015 10:39
on 14-04-2015 10:39
We have asked one of our community coordinator's @Anonymous to find out this info @Anonymous
There have been many others disappointed with the decision not to allow Open immediately on this handset
Only ever been done with newly released iPhones in the past.
Also I think the very fact you were 'miss-sold' the phone is every reason for cancelling. (Though it is an absolutely beautiful handset)..
Veritas Numquam Perit
on 14-04-2015 10:44
on 14-04-2015 10:44
You are perfectly within your rights to return the phone and it shouldn't affect you upgrading via CPW.
on 14-04-2015 10:45
on 14-04-2015 10:45
on 14-04-2015 10:50
Thank you for the advice everyone. I will let you know what I end up doing! Also looking forward to the response from @Anonymous.
on 14-04-2015 10:53
on 14-04-2015 10:53
@Anonymous wrote:
Get your finger out O2 and start rewarding your loyal customers!!!
There's that word again !
on 14-04-2015 10:57
on 14-04-2015 10:57
on 14-04-2015 11:01
on 14-04-2015 11:01
on 14-04-2015 11:13
on 14-04-2015 11:13
It depends on how you interpret the word. It certainly doesn't apply in any way shape or form when uttered in the same sentence as O2.