Solved: Re: Big thankyou!!

Anonymous · ‎13-05-2015

Id like to say a BIG thank you to Kelvin from customer services. I had a query with my data plan and not only was he helpful and friendly he gave me 100mb free!! Fantastic service

Toby · ‎13-05-2015

Lovely to hear @Anonymous

Feel free to send me a PM with any more info about ti and I can pass your kind words on.

Oh, and welcome to the community

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Cleoriff · ‎13-05-2015

Hi @Anonymous What a lovely story. Thanks for letting us know there are some really good people about

Veritas Numquam Perit

Anonymous · ‎13-05-2015

It nice when someone recieves good service comments on it here - all too often it's the negatives only that get talked about.

jonsie · ‎13-05-2015

Thanks for sharing @Anonymous ☺

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎13-05-2015

Well done Kelvin

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Toby · ‎13-05-2015

Lovely to hear @Anonymous

Feel free to send me a PM with any more info about ti and I can pass your kind words on.

Oh, and welcome to the community

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Anonymous · ‎13-05-2015

I know. i was so shocked by such a kind act i was actually speechless!! And like djbsuffolk said its nice to read about the positive things as well.

Anonymous · ‎13-05-2015

Thank you to my Guru who helped me keep my old number for my new sim card!

More info

jonsie · ‎13-05-2015

Oh my god....as someone quite infamous said.....This is a good day to bury bad news

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎13-05-2015

@Anonymous wrote:
Id like to say a BIG thank you to Kelvin from customer services. I had a query with my data plan and not only was he helpful and friendly he gave me 100mb free!! Fantastic service

a big thank you to lady-mystikal for the original post & also thanks to Kelvin from customer services ..... it is soooooooooo refreshing to see some people saying good things about O2 ..... it can become very dreary looking through say the Discussions & Feedback thread only to see a string of complaining posts ..... thanks again