on 25-09-2014 19:18
on 25-09-2014 19:18
i only want to unlock my iphone, when i came across sandie from the e-chat...who refused to help me because i spelt my name in the chat as tanya instead as on the contract tanja...
and as that wouldnt be enough.. the link sent to me to unlock it, doesnt even work....O2 you suck
25-09-2014 19:20 - edited 25-09-2014 19:23
25-09-2014 19:20 - edited 25-09-2014 19:23
on 25-09-2014 19:25
on 25-09-2014 19:25
on 26-09-2014 09:21
on 26-09-2014 09:21
I just spent a wasted hour speaking to 4 guru's about why ive been charged 80 quid for a 20 pound contract for the last two months. even after copying and pasting my bank statements to them all i got was something about a GED number. customer serivce sucks...02 sucks! im cancelling my contract
on 26-09-2014 09:24
Any company can be a good company when everything is going right. you really see what a company is when they screw up and treat you like theres something wrong with you.
on 26-09-2014 09:25
on 26-09-2014 09:25
on 26-09-2014 09:40
on 26-09-2014 09:40
@Anonymous wrote:I just spent a wasted hour speaking to 4 guru's about why ive been charged 80 quid for a 20 pound contract for the last two months
If you look in your My O2 it will give you a full breakdown of what the charges are for.
MMS messages are chargeable and some numbers are not included in allowances.
http://www.o2.co.uk/help/everything-else/special-numbers
on 26-09-2014 11:16
on 26-09-2014 11:16
Never heard of a GED number but I presume it's a number not included in your allowance?
on 26-09-2014 11:22
on 26-09-2014 11:22
Apparently it's a bank reference number for transactions.
on 28-09-2014 08:46