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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 441830 Views
  • 4 replies
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Sim card stuck in iPhone 6 (without tray)

Hi guys,Bit of a disaster this morning. I recieved my new iPhone 6 from O2 and a regular-sized sim. Obviously the regular sized sim would not fit and I needed to cut it down to a nano sim. I've never done this before and it was very frustrating. Anyw...

Anonymous by Not applicable
  • 23947 Views
  • 19 replies
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Resolved! iPhone 6s burning battery and data

Hi, I have just upgraded, I had an iphone 6 previously and now have a 6s. My average usage each month in terms of data was under 1gb with my iphone 6 - I have exactly the same apps etc as I restored the backup from my icloud on the 6s but have used n...

Anonymous by Not applicable
  • 6265 Views
  • 8 replies
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Resolved! iPhone 6plus iOS 9 - No YouTube over 3G/4G

Hi Guys, Has anyone got any advice, experience of this problem with the iPhone 6plus on iOS9? When I use YouTube over Wifi its fine, when I use cellular data it tells me that there no internet connection using the YouTube app. Carrier: O2 21.0Mobile ...

Anonymous by Not applicable
  • 7135 Views
  • 10 replies
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Sim swap disaster. Hating o2 right now, someone help!

ok. Here goes. So I have been with o2 many years. I had an o2 refresh contract. Let's call it contract 1 I wanted a 6s so found a good deal via carphone warehouse with a new o2 monthly contract. I purchased this. Call it contract 2. I rang o2 to ask ...

Anonymous by Not applicable
  • 5496 Views
  • 9 replies
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My O2 app not reporting correct data usage.

Hi, Anyone else having a problem with the My O2 app not reporting correct data usage? Checking my current stats via o2.co.uk reports what I would expect to see. It resets tomorrow, so it may just be a glitch, but it's unreliable at present. TIA, SPD.

app.png Web.png
Anonymous by Not applicable
  • 5733 Views
  • 12 replies
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Resolved! Can I unlock my iphone 5s using someone elses nano sim ?

Finally got the text from O2 telling me I can finish unlocking my iphone 5s by putting in a non-O2 sim card and connecting to iTunes. I don't have any nano sim cards but I know someone with an iphone 6. Can I put their sim card into my iphone and fin...

Anonymous by Not applicable
  • 7285 Views
  • 9 replies
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Resolved! searching....

My iPhone 5s does not seem to be finding my SIM. I have test4ed my SIM and it works in other 02 handsets. I think my phone maybe water logged as i woke up to find it in a puddle of water. I would rather not have to send my phone anywhere. Are there a...

Anonymous by Not applicable
  • 4760 Views
  • 8 replies
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Resolved! Iphone4 - how do you clear old data?

my husband has upgraded his phone and I have his old iPhone 4. I have completed a sim swap and the new sim is working in the iphone4. How do I clear all his old data, emails, contact lists etc from this phone please?

Anonymous by Not applicable
  • 4616 Views
  • 7 replies
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Resolved! iPhone 6s

Can I purchase phone out right and take sim out of my iPhone 5c 

Anonymous by Not applicable
  • 4369 Views
  • 7 replies
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iPhone 5s not charging

hi there, my iPhone has recently started not charging. It started playing up and switching itself off. But today it's charging when it's dead, coming back on at 3% then it just doesn't charge. Any ideas on what to do?

Souny82 by Level 1: Joiner
  • 5350 Views
  • 9 replies
  • 0 kudos