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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 1273 Views
  • 22 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 330641 Views
  • 4 replies
  • 0 kudos

Resolved! apple watch mobile data

I got a new Apple watch cellular for Christmas but there is a problem setting up mobile data. I get as far as logging into O2 and the choose your Airtime Plan screen but nothing comes up. O2 says that it's a known problem. Anyone know having same iss...

jaspar by Level 1: Joiner
  • 2719 Views
  • 9 replies
  • 0 kudos

spam callers

i keep getting calls from honduras and cuba +226 area how can i block just them area codes

iphone1 by Level 1: Joiner
  • 359 Views
  • 1 replies
  • 0 kudos

Resolved! Delivery

Had anyone ordered anything lately? I’ve ordered an Apple Watch on Saturday and have not heard anything about it being delivered. I have to go back to work at the end of this week and will be away for 2 weeks, I really need this watch! What’s the del...

BenDal by Level 1: Joiner
  • 663 Views
  • 5 replies
  • 0 kudos

Resolved! Iphone8+ ios13.4

Where can I get a user guide, think it’s poor that there isn’t even a basic one in the box.suggestion welcome. Peter.

Peter4 by Level 1: Joiner
  • 492 Views
  • 2 replies
  • 0 kudos

Unlock Iphone

Hi, I am looking to check whether my Apple Iphone 8Plus is unlocked from 02 (out of contract, intitially purchased in March 2018). I have completed the online unlocking form however keeps coming up with an information issue despite it all being corre...

EdS1 by Level 1: Joiner
  • 436 Views
  • 1 replies
  • 0 kudos

Apple Watch connection

Hi.I have recently ordered the Apple Watch series 5 which arrived today. I got a message confirming that the airtime plan had been connected to my device on Saturday My 02 App says I have another device Sync-1 but when I click it says “it looks like ...

Telle by Level 1: Joiner
  • 487 Views
  • 2 replies
  • 0 kudos

iPhone 11 not ringing for callers

Bit of a strange one.. that I've had for a few weeks. Basically when someone rings me I hear it ringing through perfectly.However from their end callers are telling me that it rings once and then goes silent. So they are tempted to end the call. I've...

Punio75 by Level 1: Joiner
  • 2841 Views
  • 7 replies
  • 0 kudos

Spam calls

I have had 40 calls this morning and yesterday from a foreign number could you please tell me how to block these numbers? I’m worried my phone is going to get hacked!

Resolved! SPAM CALLS

Hi, I have started to get repetitive spam call on my iPhone XR using my O2 account. The calls appear to be from various countries but never UK. Examples are Georgia, Burkina Faso. They are happening every day. How can I block then? Ivan

Ivan by Level 1: Joiner
  • 961 Views
  • 4 replies
  • 0 kudos