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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 1302 Views
  • 22 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 330670 Views
  • 4 replies
  • 0 kudos

Apple Watch mobile data setup not working

Had a very frustrating day, received my Apple Watch series 5, set up going great until I tried to connect to mobile data. It keeps failing and saying something went wrong and to call o2 quoting reference code 15. So I’ve tried calling today but can I...

Phone not working - how do i find a contact number?

Hi - My iphone only makes or recieves call via my internet connection. I think this may be as result of having temporarily lost my phone. When i reported it lost, O2 locked the device and then when I found it an hour later, they could only unlock it ...

OK by Level 1: Joiner
  • 400 Views
  • 2 replies
  • 0 kudos

Adding my new Apple Watch 5 to my sim only monthly plan

I've just bought an apple watch 5 and want to add it to my current sim only plan. I clicked the option 'Set up mobile data' on my iPhone 7 within Mobile data but keep getting the error message 'Oops something went wrong. Quote Reference Code 15. Any ...

Kotoman by Level 1: Joiner
  • 746 Views
  • 4 replies
  • 0 kudos

Resolved! Mobile data on Apple Watch Update

There is an ongoing issue with iData on the Apple watch at the momentO2 are aware and ssued a responsehttps://community.o2.co.uk/t5/Apple/Apple-Watch-Series-5-Setup/m-p/1332986/highlight/true#M164359Apple Watch Series 5 Setupon ‎**Personal info**20 1...

jonsie by Level 94: Supreme
  • 774 Views
  • 3 replies
  • 3 kudos

Apple Watch Series 5 - No Mobile Data

Hi, I have recently purchased a Series 5 Apple Watch but have been unable to set up the mobile data on this. I have received a text tfrom O2 to say that they have connected my Apple Watch Airtime Plan and I am also able to view this on the O2 app. Ho...

Kelsey92 by Level 1: Joiner
  • 744 Views
  • 4 replies
  • 0 kudos

New SIM card

I recently upgraded my IPhone to a newer version and bought a new SIM I changed them over fine but it’s been over 24hrs now and I still can’t make or receive calls? I have tried removing the SIM and putting it back in again but that doesn’t seem to w...

HannahM23 by Level 1: Joiner
  • 570 Views
  • 3 replies
  • 0 kudos

Resolved! Apple iPhone 8 Plus 128GB Gold

Hi I placed an upgrade order on March 30th and haven’t heard anything back as was told Apple iPhone 8 Plus is OOS.How much longer will this be OOS ? When can I expect my order as waiting 21 days is a joke to be honest someone should have contacted me...

KM3 by Level 1: Joiner
  • 466 Views
  • 2 replies
  • 0 kudos

Track my order

How can I track my Apple Watch order?

Mohammad by Level 1: Joiner
  • 1540 Views
  • 7 replies
  • 0 kudos