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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours from 15 May...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 315 Views
  • 6 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 328425 Views
  • 4 replies
  • 0 kudos

iphone xr wifi button not working

Hi, in the last 3-4 days the iPhone XR we use has been having issues with connecting to wifi - button is greyed out; constant resetting etc not helping. Have latest iOS updated. Any idea, please? It's eating up my data. Thank you!!

Hi10 by Level 1: Joiner
  • 456 Views
  • 2 replies
  • 0 kudos

Subscriptions

How do I cancel my Disney plus and Spotify subscriptions

Jemma99 by Level 1: Joiner
  • 360 Views
  • 1 replies
  • 0 kudos

Unlocked phone

I have got a pay monthly sim from sky to use in my old contract phone from 02 which isn’t working in it but it has the other networks on in the settings so does this mean it is unlocked?

Lauren7 by Level 1: Joiner
  • 560 Views
  • 3 replies
  • 0 kudos

Apple watch "Set up mobile data" problem

Hi I'm trying to add my existing Apple Watch (Celluar) to my contract O2 ... when i press "Set up mobile data" on the watch app on my iPhone, it goes to a webpage that says "Please wait whilst the page is loading". Followed by a popup "Connection fai...

ukmatt by Level 1: Joiner
  • 1646 Views
  • 1 replies
  • 0 kudos

swapping phones with the same SIM and no connection

Hi I am swapping up my phone I am moving to a unlocked iphone 6s. But after the swap i Can not get any signal on the new phone. O2 are showing as the providor, but no connection.Any help will be apreciated Thanks Lee

LeeDavid by Level 1: Joiner
  • 953 Views
  • 6 replies
  • 0 kudos

text failed%20delivery

Hi, Why can't I send messages to a short 5 digit number. It returns a 'failed delivery'. I have an iphone X. Many thanks. Sam.

Sam52 by Level 1: Joiner
  • 450 Views
  • 3 replies
  • 0 kudos

how do I exchange my new ipad

I have taken out a new pay monthly contract for an ipad, but don't like the colour and would like to exchange. Need some help please

Will5 by Level 1: Joiner
  • 320 Views
  • 1 replies
  • 0 kudos

Resolved! iTunes

How do I stop receiving charges from iTunes?

Elisha by Level 1: Joiner
  • 706 Views
  • 4 replies
  • 0 kudos

iPhone 11ProMax Calls Dropping

Has anybody else had calls dropping repeatedly after a few seconds on the iPhone 11 Pro Max? It’s happening to me all of the time and it’s really starting to wind me up to the point I’m wondering if I should just return the handset for a full refund ...

Steve1965 by Level 1: Joiner
  • 725 Views
  • 4 replies
  • 0 kudos

Resolved! Delivery

Order the new ipad pro 2020 and got a email saying out of stock. Will they still send when back in stock or will they have cancelled the order? I cant find it anywhere on my tracker or ordered page

Alex13 by Level 1: Joiner
  • 676 Views
  • 3 replies
  • 0 kudos