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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9083 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382242 Views
  • 4 replies
  • 0 kudos

XR issue

Why has my account not been credited since calling about an issue at the end of 2019?

JadeR by Level 1: Joiner
  • 1002 Views
  • 4 replies
  • 0 kudos

Phone number being used on another iPhone that isn't mine - what to do?

I've had an alert saying my 'Apple ID and phone number are now being used for iMessage and FaceTime on a new iPhone. If you recently signed into "Mary's Music" you can ignore this notification. This isn't me but what to do about it? There's no option...

Resolved! iphone screen broken - can I get this fixed under warranty with O2?

My Iphone screen cracked in the most ridiculous way, I didnt drop it or do anything wrong, I simply had it in my hand as I was opening a door and the doorhandle pressed on the iphone screen and broke the glass - it even had a screen protector on it. ...

rosie_cb by Level 1: Joiner
  • 1317 Views
  • 3 replies
  • 0 kudos

Facial ID Fail - out of 1 year warranty buy within 2 years consumer law?

Since the last update (13.7) - my facial recognition stopped working. I followed advice on the Apple website, and decided to contact Apple to book the next available appointment at an Apple store to get it checked out. My first available day (with a ...

EBrazUK by Level 1: Joiner
  • 667 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch Series 6

Series 6 on O2 anyone know if they’re definitely selling it?

Benlfc by Level 9: Fired up
  • 2586 Views
  • 5 replies
  • 0 kudos

Resolved! Contract to Sim Only - Iphone

Hi,I have an iPhone and my contract ends on 1st Dec (although upgrade says I can change on 2nd Nov )I don’t need a contract anymore as I rarely use my phone but good to have it ready to use.I’ve seen o2 have sims which have data and unlimited text/mi...

Abigail83 by Level 1: Joiner
  • 975 Views
  • 3 replies
  • 0 kudos

Resolved! Wifi symbol not showing on IPhone SE 2020

I got my son an IPhone SE 2020,he can connect to wifi at home,but the wifi symbol only show for a second and dissapears. In wifi option shows its connected, But Wifi symbol never show..Any Work around or options..

Resolved! Captcha

When I go onto Safari and go to the Google homepage/newspaper/shops anything i always have to do a captcha, this gas never happened and been going on for a couple weeks now only when i am on 4gDoes any one know why, or how to stop this?Thank you

Emily29 by Level 1: Joiner
  • 1573 Views
  • 3 replies
  • 0 kudos