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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 1833 Views
  • 22 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 332648 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 11 roaming switch on

Hi....I just arrived to Netherlands and the roaming is not working....despiste I switched the roaming on....what can I do?

Fer by Level 1: Joiner
  • 730 Views
  • 3 replies
  • 0 kudos

Setup Apple Watch with o2 sim

I’ve got an 18 month sim only deal with o2. Ive got an iPhone 7 and an Apple Watch I purchased directly from Apple. I’m trying to setup mobile data on the Apple Watch. I’m following the instructions and open up the Watch app and go into mobile data b...

Welshys by Level 1: Joiner
  • 751 Views
  • 3 replies
  • 0 kudos

Resolved! Midnight data use

I've just received my monthly bill & for once I decided to look at & have noticed evey day ( or night if you prefer) at 00.00.00 hours I use about 2kb of data, what cause that, I am usually fast asleep then. Could be one of the apps? But then why doe...

Anonymous by Not applicable
  • 4970 Views
  • 9 replies
  • 0 kudos

iPhone issues after porting number

I have just ported my o2 business number across to a new sim only monthly account. Normal text messages being received to old number but imessage and facetime linked to temp number on my iphone. I have tried toggled the switch to turn off both but wh...

CaroA by Level 1: Joiner
  • 2502 Views
  • 2 replies
  • 0 kudos

iphone xr wifi button not working

Hi, in the last 3-4 days the iPhone XR we use has been having issues with connecting to wifi - button is greyed out; constant resetting etc not helping. Have latest iOS updated. Any idea, please? It's eating up my data. Thank you!!

Hi10 by Level 1: Joiner
  • 472 Views
  • 2 replies
  • 0 kudos

Subscriptions

How do I cancel my Disney plus and Spotify subscriptions

Jemma99 by Level 1: Joiner
  • 374 Views
  • 1 replies
  • 0 kudos

Apple watch "Set up mobile data" problem

Hi I'm trying to add my existing Apple Watch (Celluar) to my contract O2 ... when i press "Set up mobile data" on the watch app on my iPhone, it goes to a webpage that says "Please wait whilst the page is loading". Followed by a popup "Connection fai...

ukmatt by Level 1: Joiner
  • 1673 Views
  • 1 replies
  • 0 kudos

swapping phones with the same SIM and no connection

Hi I am swapping up my phone I am moving to a unlocked iphone 6s. But after the swap i Can not get any signal on the new phone. O2 are showing as the providor, but no connection.Any help will be apreciated Thanks Lee

LeeDavid by Level 1: Joiner
  • 977 Views
  • 6 replies
  • 0 kudos

how do I exchange my new ipad

I have taken out a new pay monthly contract for an ipad, but don't like the colour and would like to exchange. Need some help please

Will5 by Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos

Resolved! iTunes

How do I stop receiving charges from iTunes?

Elisha by Level 1: Joiner
  • 726 Views
  • 4 replies
  • 0 kudos