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flash66
Level 1: Joiner
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Registered:

Ive recently joined O2 and have kept my number from EE. I have an iPhone 11. The transfer has happened as text messages have come through but in Settings, and Apple ID, and Device Info, it still has the temporary O2 number. Why is this? Thanks for any advice as just need to make sure that I can receive texts etc

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MI5
Level 94: Supreme
  • 145064 Posts
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Registered:

@flash66 

You need to reset your network settings and then check in Settings >Phone >My Number which you can edit and save if necessary.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

View solution in original post

Message 2 of 4
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MI5
Level 94: Supreme
  • 145064 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

@flash66 

You need to reset your network settings and then check in Settings >Phone >My Number which you can edit and save if necessary.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 4
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flash66
Level 1: Joiner
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Registered:

Worked perfectly, thank you so much!

Message 3 of 4
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MI5
Level 94: Supreme
  • 145064 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

Welcome @flash66 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 4 of 4
660 Views