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My O2 app not reporting correct data usage.

Anonymous
Not applicable

on ‎10-11-2015 19:35

on ‎10-11-2015 19:35

Hi,

 

Anyone else having a problem with the My O2 app not reporting correct data usage?

 

app.png

 

 

 

 

 

 

 

 

 

Checking my current stats via o2.co.uk reports what I would expect to see.

 

Web.png

 

 

 

 

 

 

 

 

 

It resets tomorrow, so it may just be a glitch, but it's unreliable at present.

 

TIA,

 

SPD.

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Anonymous
Not applicable
In response to MI5

on ‎11-11-2015 19:31

on ‎11-11-2015 19:31

Well, checked it just after midnight and it had reset to 500MB. Now down to 494.65, so it looks like it was a glitch.

 

Thanks for your help folks.

 

SPD.

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MI5
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on ‎11-11-2015 19:41

on ‎11-11-2015 19:41

That's a relief. Thanks for letting us know.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Cleoriff
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on ‎11-11-2015 20:14

on ‎11-11-2015 20:14

Lots of things glitching at the moment...Glad its sorted @Anonymous

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