cancel
Showing results for 
Search instead for 
Did you mean: 

Messages not being delivered

Anonymous
Not applicable
Hi

My phone has recently decided not to send messages to a mobile phone (my dads) that previously had no problem before.
It will make calls to the number and I'm able to receive messages from them. I've checked my message settings and blocked numbers.
After taking advice from one of the advisors on the chat option I reset my factory settings and asked my dad to remove his sim and still no hope!
Please can someone help me.
Thanks
H
Message 1 of 6
2,511 Views
5 REPLIES 5

viridis
Level 56: Guvnor
  • 13532 Posts
  • 106 Topics
  • 309 Solutions
Registered:

Check for any mast maintenance or faults in your area.

Status.O2.Co.uk 

Message 2 of 6
2,498 Views

MI5
Level 94: Supreme
  • 144854 Posts
  • 634 Topics
  • 27774 Solutions
Registered:
It will be your dads phone that has blocked your number for texts, not yours, so it's his that needs checking.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 6
2,495 Views

Anonymous
Not applicable
I've checked his phone and he doesn't have anyone blocked.
Thank you though.
Message 4 of 6
2,480 Views

MI5
Level 94: Supreme
  • 144854 Posts
  • 634 Topics
  • 27774 Solutions
Registered:
Have you checked both the phone app and the message app tho?
It's the only explanation based on the info you have given......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 6
2,466 Views

Anonymous
Not applicable
You haven't blocked anyone by accident on any of the phones at all
Message 6 of 6
2,443 Views