on 27-09-2014 08:25
on 27-09-2014 08:25
Is anyone experiencing high data usage on iOS 8?
I recently upgraded from an iPhone 5, and would use around 500mb per month. Since upgrading to an iPhone 6 I am currenly using around 300mb a day - with only safari browsing. I have restored the phone and turned off iTunes store (apple id) and iCloud. I have no apps installed, and yet I get this high data use.
I have even put my sim in my old phone and data is still draining!
Anyone have any ideas - surely this is an O2 issue?
on 27-09-2014 08:28
Have you upgraded yet to 8.0.2 as I believe this addresses issues you are experiencing.
on 27-09-2014 08:35
Yes its upgarded to 8.0.2.
Surely if Im getting the same problem in my old phone then its an O2 issue?
27-09-2014 08:49 - edited 27-09-2014 08:58
on 27-09-2014 09:37
Thanks for the advice and link.
I have just got of phone with Customer Services. They checked my settings and they were correct. They agreed that the high usage was not correct or normal, but were unable to provide a solution - except contact Apple and see if they would run a diagnostic.
They did replace the 100mb that was consumed wihtin an hour this morning when I opened Safari and checked a few pages!
on 27-09-2014 09:56
on 27-09-2014 09:56
That is a bit strange.
I check my data usage regularly to make sure there are no peaks in it.
I remember my friend had a similar problem to this (but she was on EE) and they advised her to download a third party app which tells you exactly what app uses what data - she then compared the data to what it said on the phone (in the usage settings) and they were very different. She went back to EE with this information and they added more data to her allowance whilst they recified the problem.
on 27-09-2014 10:45
on 27-09-2014 10:45
on 27-09-2014 14:54
on 27-09-2014 14:54
on 27-09-2014 15:08
on 27-09-2014 15:08
You would have thought after all this time Apple would admit to the problem but because it doesn't affect everyone they are in constant denial.
on 27-09-2014 15:11
on 27-09-2014 15:11