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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 40657 Views
  • 2 replies
  • 2 kudos

Resolved! Family package

Im currently paying a monthly contract for my phone, but my husband is on pay as you go, and im also getting another sim for an old phone i have so that, with whats going off my kids can text me whilst at work. I keep reading these family packages th...

Family4 by Level 1: Joiner
  • 698 Views
  • 2 replies
  • 0 kudos

Resolved! Firmware Update Pay & Go by mistake

Hello, after S8 and S8+ firmware updates, I selected O2 Pay & Go by mistake, when both are on Oay Monthly contracts. Is this a problem? If yes, how can I change to Pay Monthly?Many thanks

swebby by Level 3: Thinker
  • 738 Views
  • 4 replies
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Low storage space

I have a Samsung A3 2017...and keep getting a message saying I'm low on storage...but when I go to delete the duplicate files it's advising me to it keeps saying file deletion failed! Can anyone help? I realise it's a relatively old phone...has it co...

Helen69 by Level 1: Joiner
  • 662 Views
  • 3 replies
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Huawei cashback offer

I recently upgraded to a P30 as part of a new tariff package. However, no proof of purchase was provided as the new tariff included the phone for free. Has anyone had a similar problem and if so how do i claim the cashback offer?

jvizzini by Level 1: Joiner
  • 448 Views
  • 1 replies
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S20 ultra delays

Has anyone had any news yet on the s20 ultra? (I ordered the grey 128GB) Had nothing but problems when trying to contact O2 about it, and various excuses that differ with every person I've spoken to. Been cut off by their help team as well. Becoming ...

Danni768 by Level 1: Joiner
  • 424 Views
  • 1 replies
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How do I disable MMS sending

Hi,I have a Huawei P30, struggling to find a way to disable MMS so I can't accidentally add charges to my bill. Can you help? I've tried going in to the Apn to edit it but it's set to view only.Thank you.

willi10 by Level 1: Joiner
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  • 14 replies
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VoLTE (4G Calls) icon missing on Samsung Galaxy S20 Ultra

I received yesterday S20 Ultra,everything well but the story with S9+ will be repeated. The VoLTE icon is NOT displayed. The menu is all inclusive !!! Do not advise me to enable the settings. Everything is activated in the menu !!! Everything is ON. ...

BigDaddyUK by Level 5: Ponderer
  • 4967 Views
  • 12 replies
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S20 Ultra doesn't connect calls first time

Received S20 Ultra and have noticed that if I call a contact or new number, it disconnects before even a first ring. I then have to do it again in order to connect with the other number. Is there a solution to this?

BSB1 by Level 1: Joiner
  • 964 Views
  • 3 replies
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Resolved! 4g calling, VoLTE icon not displayed?

I have a Galaxy S9+, 4g calling is enabled in my account and enabled in the mobile settings on the phone itself. The O2 coverage map indicates I'm in a good area where 4G calling is enabled. However I'm never seeing the VoLTE icon in the status bar. ...

dougwzz98 by Level 2: Apprentice
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  • 38 replies
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BT sports on my phone

I'm trying to log into bt sports on my phone. I have an o2 account and i have bt sport at home with sky. how do i log into bt sports on my phone it keeps asking for an account number, that i dont have

iain1 by Level 1: Joiner
  • 1350 Views
  • 2 replies
  • 0 kudos