Voicemail notification not coming through for 6 hours

[Graham12]

Hi

I received a missed call this morning and thought by the number it was spam so I didnt reply. It turns out it was an important call and the person left a voicemail but I was not notified of the voicemail for 6 hours. When I finally was notified I dialled 901 and I actually had another message from yesterday which I had not been notified of either.

I am using a Google Pixel 7 Pro

[MI5]

@Graham12 

This is a customer to customer community, not O2.
You need to contact O2 to reset your voicemail.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

[Graham12]

Thanks for the reply. I know it is customer to customer I was just hoping someone would have an easy fix for it.

I have contacted O2 as you say and they told me to deactivate voicemail by dialling 1760 and then reactivate it by dialling 1750.

Hopefully this resolves the problem.

Thanks again

[Enlli]

@Graham12 Only way to test that theory is to get a couple of family or friends to leave you a message 

[MI5]

Unlikely to fix it as it needs to be reset.

If it was that easy I'd have posted this instead Guide: All you need to know about O2 Voicemail 901 

[Graham12]

I'll see if it works if not I'll call them back tomorrow

[Oxonian]

@Graham12 

Did you ever get this resolved ? 

[Graham12]

I still don't get the voicemail notification until later but i switched on visual voicemail and i get notifications that way which solves the problem.

[Oxonian]

@Graham12 

Glad to hear it ! 

[AlexanderMTTH]

This might be dopey... but turn it on and off again. 
Call 1760 to turn it off and 1750 to turn it back on.