O2 Community Forum

New contract end not displaying/updating

Hello! I need help regarding something odd. So I have a Sim only 30 day contract. This is for two phone numbers both on the same Sim only 30 day contract. When I log into My O2 app or Online And View the contract end date, which was the beginning of ...

Old Phone Number

Hi, I am wondering if anyone can help. I am looking to reinstate a phone number that hasn’t been used in 4+ years. I was originally told I could pay to get this number back, then was told I didn’t need to pay I just had to swap it to a new sim which ...

Bolt on

I have purchased a bolt on to use in Thailand but won’t work

Can’t access app got a new number

How to change a number to get onto your account

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

White Room Quiz Mon 06 May 2024

Welcome to There are two White Room Quizzes each week - one on Monday and one on Wednesday.Today`s WRQ is 8 questions with two questions on each of these categories HISTORY SCIENCE WORDS MUSIC The White Room Quiz is open to all members.Those wishing ...

Phone number is wrong in my account

I have set up a new account, but our my number incorrectly on my account. So, when I am trying to sign in. It is sending the verification code to the wrong number.

No signal for two weeks

I have had no signal on my O2 eSIM for past two weeks. I tried the network status checker and it says the mast near my home has issues. So I tried my phone in different areas but don’t have a signal anywhere.

Switch up terms changing 19th July.

Just heard from my local store that O2 Switch up will be 90 days for everyone. Can I confirm is this true and will there be an exit clause thingy as it's a change to the T&C's?

the-international-bolt-on vs O2 Travel Inclusive Zone Bolt On

An observation: when I scroll down this frequently-referenced page:https://www.o2.co.uk/international/using-your-phone-abroadI get to a section that says:Yet clicking inside the red outline takes me to https://www.o2.co.uk/shop/international/the-inte...