This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

emails and numbers

stuart78
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎10-10-2023 12:12

on ‎10-10-2023 12:12

hi how do i attach the other numbers on my account to an email address so they may access the my o2 app seperatley ?

Message 1 of 3
227 Views
0 Kudos
2 REPLIES 2

Enlli
Level 65: Ultra-cool
  • 6615 Posts
  • 49 Topics
  • 1488 Solutions
Registered:

on ‎10-10-2023 12:21

on ‎10-10-2023 12:21

At the moment the combining of accounts has been suspended by O2 while Virgin customers are brought on board and the new billing system is being brought in.

I suspect it will be a while before it is reinstated. 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
220 Views
0 Kudos

gmarkj
Level 66: Unequalled
  • 12073 Posts
  • 94 Topics
  • 1124 Solutions
Registered:

on ‎10-10-2023 12:45

on ‎10-10-2023 12:45

You would need to register them, probably with customer services via the phone or social media @stuart78 .

If they were previously joined (ie, all accounts on one email) then you won't be able to unlink them until they are up for renewal.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 3 of 3
212 Views
0 Kudos
Top Kudoed Authors
View All
Top