Solved: direct debit still running

DrFentos · ‎08-05-2024

Hi - you are still taking a direct debit even though i left o2 months ago - please refund the money after leaving

Chris

madasaf1sh · ‎08-05-2024

Did you cancel the contract correctly? Guide: Cancelling Your Contract

And there is nothing anyone on this customer to customer community can do to help..

You will need to call o2 on 0800 902 0217 and speak to the Payment Management Team..

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

madasaf1sh · ‎08-05-2024

Did you cancel the contract correctly? Guide: Cancelling Your Contract

And there is nothing anyone on this customer to customer community can do to help..

You will need to call o2 on 0800 902 0217 and speak to the Payment Management Team..

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

Enlli · ‎08-05-2024

How did you leave? Was that acknowledged by O2.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2