Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

let down by o2

hi, i am at the end of my tether! been with o2 since it was invented and always been happy, until. last july upgraded on line to iphone 4s. sighned new 24 month contract because i believed i would never have reason to look elsewhere. within a few day...

Resolved! Need Help!!

Hi there, Really need help here. Well i have a contract with 300 mins, unlimited texts and 50 mb of internet. but when i look at my bill online it says that the 500 mb of internet is costing me £6.00. if i take this off bill my bill be reduced by £6....

Resolved! Transferred Existing Number But My Calls Are Barred

Hi I recently bought the Samsung Galaxy S3 Mini and applied to transfer my existing number from Tesco to O2. Apparantly the transfer of the number has gone through to my SIM but when I try any outgoing call it says that my calls are barred. I can als...

Resolved! Switching from and old contract to a new one (O2 to O2)

Hi, I am a current O2 customer but instead of upgrading through O2 I went through a third party (dial a phone etc.) as the deals are much better. I want to know how I go about cancelling my old contract and switching the number over my new contract. ...

Resolved! Link From Connection Manager to O2 Account

I have installed 'Connection Manager' from an E173 dongle and entered the details for my O2 number for mobile broadband and my mobile phone (not O2). I have created an O2 account for the mobile broadband number and added money successfully. However w...

Resolved! upgrade

I want to upgrade my phone do I have to change tariff as well

Resolved! Upgrading

I upgrade my phone next month and I was just wondering how keeping my number works? I am currently with o2 and when I upgrade does the tarrif I choose automatically go onto my sim card I have now or will I get a sim card with a new number and have to...

suspect texts

just recieved text about a ppi claim still oweing me money,for the ammount to be sent i need to reply, is this a legit text

Resolved! CON ARTIST AGENT

Just tried to upgrade with the help of an agent (STELLA) through live chat so the conversation that followed was as such, i was offered a £31 tariff with 300 minutes + unlimited texts+ 1GB of data usage per month with a free samsung galaxy s3 mini,,,...

Difficulty retaining online access when switching from Pay Monthly to PAYG

Hi I look like a 1st time poster, but I am actually not. I am just positing to vent my frustration after switching from Pay Monthly to PAYG. My problem is with access to o2.co.uk and indeed this forum. After switching my old login worked fine on o2.c...

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