Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! no internet connection

Hi,I renew my contract on 19th May and today I am not able to connect to the internet using 3G - I still didn`t get my new mobile and I saw on my account that Data has been renewed.Any reason why it`s happening?Thank you.

Resolved! premium rate number..?

Hi, I'm needing to make an important call to an 0845 number, how much does it cost to ring these numbers per minute? I'm on contract by the way. Thabks in advance

Resolved! Pay as you go - Date Tariffs

Hey... I have been with O2 for many years and have recently switched to an android PAYG tarif. Unfortunately none of the Tarifs suit my needs. I am looking for at least 1GB of memory for no more than £10 per month. Half a gig is simply not enough! Th...

Resolved! Leaving O2 and Unlock Iphone 4

Hi My Contract ends on 24 MayI want leave O2 and transport my number to another companyDo i need to unclock my Iphone if i need to go on to sim only contract from other Can you help meRama

Resolved! cancelling a discounted contract

Hi I took out a contract with 02 on a 30% family discount offer and would like to cancel the contract. would i be paying the the "discounted rate x how many months left"?

Resolved! Ending phone bill

I'm on a pay monthly contract paying 13.83 a month and I have 3 months left and I'm wondering how much I could pay it all off for and where to go to do it

Unable to access internet

Hi I have just getting a blackberry curve 9300 and can not access the internet or set up my emails. Am connected to my home wireless internet but everytime i try and says 'unable to find requested server?' can anyone help please?

Resolved! Blocked Sim

I lost my phone on friday night and got it blocked by 02. I have just picked it up from the ploice station, how do i get 02 to unblock my phone?

Resolved! O2 Travel/No Travel/Data Roaming ???

Hi there I've raked around here but nothing quite answers my full question which is: I've checked my account and O2 Travel is active - I understand what this entails and am reasonably happy with this. However, can anyone tell me if this takes priorit...

Resolved! My 1 month early upgrade is coming up confused with O2's price plans on phones

My 1 month early upgrade is coming up in 5 days time, obviously I cannot view the upgrade deals in my account as of yet till that time comes up, but have been doing some comparison here with what O2 are charging on there website in comparison to Carp...

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