Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Yesturday evening I paid my most recent bill off slightly late after informing customer services a week earlier that i would be making a late payment. However my phone has been barred despite this and I have no way of getting into contact with them a...
Hi, this is my first post on the O2 forum so please be gentle with me! I joined O2 from Vodafone yesterday and I have had a text to say that my number will be ported tomorrow and to turn my phone off until 6pm. Now this is probably a silly question b...
my daughter is in addenbrookes and can not dial out or recieve calls
i want to change from pay monthly to pay as you go. tell me how to do this
Hi people, I have just bought a galaxy s4 on a pay monthly deal and was wondering if anybody knows where to send the warranty card and if in fact it is necessary to send it?
Just coming to end of pay monthly contract so used "Refresh" option to take new iPhone 5S - now under MyO2 I have two account numbers and separate phone numbers 1) Can I swap phone numbers from old phone to the new phone (and vice versa)
Why on Earth would I have to wait 6 hours and not even get through to someone? I attempted to chat yesterday with them for a simple iPhone order status update and no one got through to me under the false hope that someone was going to.
I am having issues with my O2 4G connection on my iPhone 5s. I just recently got my phone and was using 3G just fine. As soon as i turned on my 4G friday night, I was within wifi, i stepped out for lunch the next day, was using my phone normally, and...
Hey so I just topped up £15 for free calls and texts but my "anniversary date" isnt till 13th October. Will my free calls start soon or not till the 13th?
what happens at the end of 24 month contract for mobile phone - does service stop? what about handset?
