Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Contracts from Today

Well today marks the day the people joining O2 from today can leave their contracts without charge should the network increase their charges or decrease the inclusive allowance without an price change.

Carphone Warehouse friends and family discount

Hi there, I have taken a contract with o2 about three months ago via Carphone Warehouse. I have previously worked in Carphone Warehouse and got some friends and family that work there at the moment. They have sent an e-mail to o2, to get me a family ...

Resolved! unlimited

Hi I have unlimited texts and calls. why am I getting billed for texts and calls? My bill is normally £27 but its now £49.67 with calls and texts added to it. The whole idea of unlimited texts and calls is exactly that UNLIMITED.

Resolved! O2 Tariffs

Are O2 tariffs all Refresh now or is it cus myt upgrade date isnt until 22nd january that im getting nothing but these tariffs on the site?

Resolved! Calling Fiji

My daughter is currently living in Fiji. She has purchased a local sim card - digicel I think and although she can text and ring me, I cannot do the same on either my pay monthly iPhone 5 or my international PAYG sim which is in an old Samsung phone....

Resolved! PAYG overcharging on auto top up

I signed up for the "Pay And Go Go Go Unlimited Texts + 150 Mins + 500M" tariff in April 2013, for the monthly charge of £10. The payment was until today taken by auto top-up. It is very unlikely the 150mins + 500M has ever been exceeded as the phone...

Resolved! how long before the end of the contract, can I get a new phone?

how long before the end of the contract, can I get a new phone?

Resolved! Broken phone no insurance

hi i have a sony xperia Z. Yesterday i dropped the phone and the screen smashed in the top left hand corner and is now completely useless. I cant do anything with it. I have no insurance and still have another 18 months on my contract. Any idea on wh...

Resolved! I have been charged for multiethnic media messages I didn't send

I have been looking at past bills and I have discovered that I have Ben charged for 660 (( cost £105)multi media messages that I have no account for? They are all sent within 5 mins of each other and I have spent the last 2 hours trowling though my s...

All I want to do is pay

For the last three months when I try to pay online I get as far as being redirected to my card provider for security check and the system hangs. A couple of minutes later i get an e-mail from O2 saying a technical problem, wait for 24 hours and try a...

O2

Forum Posts