on 20-03-2014 17:13
on 20-03-2014 17:13
Everytime my phone gets re-charged I have to reset the time and date as the phone reverts back to 1st Jan 2000. How can I stop this happing????
Solved! Go to Solution.
on 23-03-2014 14:28
on 23-03-2014 14:28
@Anonymous wrote:especially when they are foreign!!!!
Samsung have dedicated UK service centres, or any Carphonewarehouse will provide service under warranty or paid for outside of warranty. Many CPW outlets have on site service workshops so only take a couple of days to turn around repairs.
20-03-2014 17:53 - edited 20-03-2014 17:55
20-03-2014 17:53 - edited 20-03-2014 17:55
on 20-03-2014 17:55
on 20-03-2014 17:55
20-03-2014 17:55 - edited 20-03-2014 18:11
20-03-2014 17:55 - edited 20-03-2014 18:11
Try carrying out a full factory reset if all else fails.
Although it does sound like the internal clock battery is what is failing and not retaining the saved date/time. This is what electronic devices do eventually and they will need replaced. It will be a small Cell battery that needs replaced.
on 22-03-2014 12:03
Hi,
Thanks for the info regarding the SGII battery. I have found out it is a common fault with some of Samsungs phones. There is no internal battery only a capacitor so this really should be still under warrenty, should'nt it??
22-03-2014 12:15 - edited 22-03-2014 12:19
22-03-2014 12:15 - edited 22-03-2014 12:19
on 22-03-2014 12:24
Hi I have had the phone for 19 months, but, this has been happening for at least two months, plus since the phone updated to Jelly Bean it is very sluggish. This phone rarely gets used as I love my old, way out of date Samsung Libre C3300, only got this one cos of the data package when I am abroad!
22-03-2014 12:28 - edited 22-03-2014 12:30
22-03-2014 12:28 - edited 22-03-2014 12:30
on 22-03-2014 12:50
Tried that. Although I love Samsung phones they do have problems and much to my horror with another Samsung handset (tocca lite) they are not the best to deal with. Hey ho will try to sort this out later.
Thanks for your help so far guys will keep you updated xx
on 22-03-2014 13:20
on 22-03-2014 13:20