31-10-2016 18:50 - edited 31-10-2016 18:58
31-10-2016 18:50 - edited 31-10-2016 18:58
Please can someone look into my account.
On 29/10/20016 I topped up £15 after receiving a text from O2(UK).
The text stated that I would get an extra£10 allowance to spend on calls, text or data if I topped up £15 or more once before 01/11/2016 and I would have 7 days to use it.
The extra allowance has not been applied to my account and it's 01/11/2016 tomorrow.
Yours hopefully
Solved! Go to Solution.
on 31-10-2016 19:13
on 31-10-2016 19:13
on 31-10-2016 19:00
on 31-10-2016 19:05
Thanks for that.
My current texts are being deducted from my credit that's how I am aware that the £10 extra allowance hasn't been applied.
on 31-10-2016 19:13
on 31-10-2016 19:13