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Andy91
Level 1: Joiner
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on ‎06-10-2023 08:22

on ‎06-10-2023 08:22

Hi there. I have a sim only, monthly payment WiFi package with you. I need to change the age restriction but because I don’t have an o2 phone, the phone number given doesn’t work for when I get sent a code. 

is there a way you can send the code to my current phone number? 

thanks

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MI5
Level 94: Supreme
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on ‎06-10-2023 08:48

on ‎06-10-2023 08:48

@Andy91 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: O2 Age restriction 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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