on 23-09-2016 09:40
on 23-09-2016 09:40
I recently signed up for Sim only and was told that at that time there was a discount and the monthly cost would be £10 plus pence( I'm not sure the correct amount). However when checking my account I notice that I am charged the price before discount. Can you explain this discrepancy.
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on 23-09-2016 09:44
on 23-09-2016 09:44
on 23-09-2016 09:45
on 23-09-2016 09:45
Normally discounts only show up on your bill I would check that when it is produced, if no discount shows ring customer services 202 early in the morning just after 8am
on 23-09-2016 10:08
on 23-09-2016 10:20
on 23-09-2016 10:20
on 23-09-2016 10:48
on 23-09-2016 11:10
on 23-09-2016 11:10
It will show in My O2 like this :
Mine is a £3.00 loyalty discount but shows as £2.50 as that is after the VAT has been deducted.