I’m an existing 02 customer and have been paying £10/month pay as you go. Following the data allowance being used up in 2 weeks (this has never happened before) I contacted 02 and was convinced a monthly contract was better. The real benefit was I could keep my existing number. I’ve now received a new SIM but the number is different. I can’t call 02 and the virtual assistant is useless on this matter.
