on 07-03-2016 06:44
on 07-03-2016 06:44
Does anyone know what this is and if it can be reclaimed back from O2? They have cancelled the "service" (it said it was 'safari browsing' but I've no idea what it was for)
It has been added to my O2 bill every Monday for the last 8 weeks as I said
Anyone any advice?
Solved! Go to Solution.
07-03-2016 07:04 - edited 07-03-2016 07:06
07-03-2016 07:04 - edited 07-03-2016 07:06
Hi @Anonymous As this is a customer to customer forum and we have no access to your account or tariff details you will need to ring customer services http://www.o2.co.uk/contactus
The best time to phone and speak to someone is just after 8am
Veritas Numquam Perit
07-03-2016 07:04 - edited 07-03-2016 07:06
07-03-2016 07:04 - edited 07-03-2016 07:06
Hi @Anonymous As this is a customer to customer forum and we have no access to your account or tariff details you will need to ring customer services http://www.o2.co.uk/contactus
The best time to phone and speak to someone is just after 8am
Veritas Numquam Perit
on 07-03-2016 08:21
on 07-03-2016 08:21
on 07-03-2016 08:43
on 07-03-2016 08:43
on 07-03-2016 08:56
on 07-03-2016 08:56
on 07-03-2016 09:08
on 07-03-2016 09:08
07-03-2016 10:21 - edited 07-03-2016 10:21
07-03-2016 10:21 - edited 07-03-2016 10:21
I'm with @Bambino on this, I reckon there's a good chance it's one of those "services" that ppl get caught by clicking something in social media... Although, O2 aren't the ones who cancel those, so.... Hmm!
More info from the op needed methinks. @Anonymous could u answer some of the questions asked in this thread pls?