How to change my order

[Anonymous]

Hi I just made an order but would like to upgrade it. Do I really have to wait until it arrives and send it back or can I change my order?

[Anonymous]

You would need to cancel the order then wait until the money is back in your account to re order. Your best bet is to go instore & upgrade once your order has been cancelled & your account back to normal

[Cleoriff]

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@Anonymous wrote:
You would need to cancel the order then wait until the money is back in your account to re order. Your best bet is to go instore & upgrade once your order has been cancelled & your account back to normal

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Exactly that above....^^^^^

Once it is en-route you have  no choice. You do have a 14 day cooling off period so will be ok change it as @Anonymous said

[Anonymous]

I still want the same item simply a higher memory

[Cleoriff]

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@Anonymous wrote:
I still want the same item simply a higher memory

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No problem but you can't change it till you receive it

[viridis]

Different SKU, you must do as above, it's the only way unfortunately.

[Anonymous]

OK but if I do that then will it effect my credit rating as multiple credit checks damage it

[Anonymous · Accepted solution]

It shouldnt do as you havent missed any payments. Technically your just returning an item that you dont want

[Cleoriff]

If you were accepted for the first phone you would not require further checks should you wish to replace it...

[Anonymous]

Thanks guys just thought it mite save a whole lot of bother for both parties.