Cancel order

[Sanjayvarsani]

I want to cancel order as follows NC29516696 because I have not ordered

[madasaf1sh]

@Sanjayvarsani 

THIS IS NOT CUSTOMER SERVICES.

Then you need to call o2 on 0800 081 0255

If you think you have been a victim of a scam, and you think you have given your details you need to follow these guides and call o2 asap

Phishing, Smishing & Scams. Latest info & advice. 

Report to action fraud, and inform your bank and change all your passwords..

[MI5]

@Sanjayvarsani 

If you were migrated from Virgin it's just a billing alignment.

You can get in touch with Payment Management team to confirm on 0800 902 0217 
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm