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Can't make or receive calls

Raston
Level 1: Joiner
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I can't make or receive calls on Redmi Note 11 Pro 5G. 

 

I went to the local 02 shop a couple of months ago and they said it was a SIM problem and swapped it.

 

Everything was fine for a month or two and now the same issue has happened again. The problem is, sometimes I can make and receive calls fine and other days I can't.

 

Even Wi-Fi calls don't work sometimes. At a loss and can never get through to customer services.

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Cleoriff
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@Raston 

An article here  may help

https://thedroidguy.com/xiaomi-redmi-note-11-cant-receive-calls-1167838 

Or if not:

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here

Give O2 a call on  202 or 0344 809 0202 (Contract)  4445 or 0344 809 0222 (PAYG)

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Raston 

Check these guides:

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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