Apple Watch Data 08 error code 5 daya

[damij]

Have changed my 2 Apple Watches. My first one set up fine; my second one has been stuck on error 08 (…..please allow 24hours for activation…..) for the past 5 days. Reset/unpair etc doesn’t change anything, and O2 have said there’s a reset stuck on the data plan sync and will be resolved within 24hours….which they’ve been saying now for 3 days each time I get an update. 
Help? 
thanks

[O2Sarah-]

Thanks for the tag @Cleoriff 

@Eddyred99 I will send you a private message so we can check your account. 

[JayJayPat20]

Hi @O2Sarah- I’m having the same issue and nobody at o2 phone line can help, somebody even disconnected my phone sim when trying to sort it out. Please help! 

[pgn]

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@JayJayPat20 wrote:

Hi @O2Sarah- I’m having the same issue and nobody at o2 phone line can help, somebody even disconnected my phone sim when trying to sort it out. Please help! 

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The O2 Community Advisors' were disbanded some weeks back, @JayJayPat20 - O2Sarah- no longer there to help, nor is O2Emma, O2Lisa, etc.

You will have to persist with O2 CS or try taking your phone, watch and some photo id into an O2 Store, some have reported that store staff got the issue resolved. If you use Twitter or Facebook, the link just below this post will let you contact O2's Social Media Team. Be persistent and good luck!

[pgn]

Here's one who got that fixed in-store, @JayJayPat20 -

https://community.o2.co.uk/t5/Tech-Support/Apple-watch-not-connecting-to-mobile-data/m-p/1638093/hig...