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Activate sim

Corfu671111
Level 1: Joiner
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I lost my phone, but thankfully it was found!! But when I received my new SIM card I put it in and nothing happened, so rang and they said they have activated it there end and to give it a few hours. This was yesterday and it still hasn’t activated!! So no calls or texts. Should I ring again??

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MI5
Level 94: Supreme
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@Corfu671111 

Contact them again but it can take a while to update on the system.

Guide: How to find help & contact O2 

Guide: O2 BARs 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Corfu671111
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Thanks, how long can it take ??

Message 3 of 4
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MI5
Level 94: Supreme
  • 144495 Posts
  • 634 Topics
  • 27699 Solutions
Registered:

@Corfu671111 

Others have reported up to 7 days so keep pestering O2 until it's done.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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