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02 cannot unlock iphones

Anonymous
Not applicable

I have just been told this " 02 cannot unlock iphones as from 27th June , try in seven days time ?"

is this correct?

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Beenherebefore
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" 02 cannot unlock iphones as from 27th June , try in seven days time ?"

If quoted correctly, it makes no sense.....OK, that's not unusual for Live Chat.

If it can't be done as from 27 June then why try again in 7 days ?
"My life is a facsimile of a sham"
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jonsie
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Message 12 of 33
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Beenherebefore
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If Australia can enter the Eurovision Song Contest then anything's possible.
"My life is a facsimile of a sham"
Message 13 of 33
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jonsie
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@Beenherebefore wrote:
If Australia can enter the Eurovision Song Contest then anything's possible.

My thought too 555 LOL

Message 14 of 33
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Anonymous
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What a bunch of silly people. Surely they should know the practices of o2 & all policy. Oh I forgot they don't as they read from a script 

Message 15 of 33
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Anonymous
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It was confirmed to me that there was a problem with unlocking iphones but no date given when it willbe possible ..hopefully within 7 days ..

Message 16 of 33
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Anonymous
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I finally  contacted them for an answer by using the facebook page   The links provided was an avenue i had already tried earlier before posting , but very grateful for help.

 

Message 17 of 33
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MI5
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Hope you get a good outcome.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 18 of 33
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Anonymous
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Joshua Tree I have just been told as from 27th of june o2 are unable to unlock iphones , to try in seven days?" Do you have a live problem with unlocking?
 
O2
 
O2 Hi Joshua, that's right. This is being addressed and if you bear with us we'll be able to do them again soon slight_smile
 
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This is today on O2 facebook page
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MI5
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So, another computer glitch then!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 20 of 33
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