New payg sim, Big bundle but can i change to Big talker before top up?

[Anonymous]

Hello, i just got a new sim for taking on holiday for me, i chose the big bundle £10 when i ordered the sim but now i think i'd much prefer the Big Talker,....would i be able to change this over before i top up the sim?

Any help is appreciated, thanks.

[Anonymous]

Go into your myo2, there will be an option to select tariff, select the one you want

[MI5]

To switch your tariff to Big Talker, text BIGTALK to 21300 free from your O2 phone.

[Anonymous]

When i try to click change tarriff i get " We're having problems displaying your tariff options right now. Please try again later", was thinking its because i haven't ever topped up the sim yet 😕

[Anonymous]

It might be as the sim isn't active yet

[Anonymous]

Tried this as well but it just won't send the text, think i may have to top up even tho its a free number?

Thanks for the help anyways!

[Anonymous]

Ah, is there any way i can activate the sim without topping up and having to take the big bundle?

[Anonymous]

Not sure because you need to top up which will activate the sim & I assume the credit is taken for the allowance then you maybe able to change it

[MI5]

The sim is already active. It just needs a top up to function. I thought you could still call 4444 though to choose your tariff?

[Anonymous]

4444 works fine, but i couldnt find the Big Talker bundle on there, went through all the packages 😞