Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Customer service

Is it just me that can't seem to get onto live chat or even through to right department when calling? Oh and then promptly cut off once "transferred". Urghhhhhh

Anonymous by Not applicable
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Resolved! O2 Priority

Ive been trying to use O2 Priority to buy Ed Sheeran tickets but the website is saying that my password is incorrect and wont let me onto the website. Can anyone please help?! I tried speaking to a Guru on the webchat but they have not been of any he...

Anonymous by Not applicable
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Resolved! my phone

ive just brought a new apple i phone 6 im putting my sim ccard in and it says theres no sim card in there ? i can make any calls which i need to do ASAP

Anonymous by Not applicable
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Resolved! Problems ordering Samsung A5 2017

I've been trying to order this phone for over a week now. First of all they had online issues that they failed to recognise even though I pointed it out to several online assistants. Now the site is telling me I have wrong about you details so I cant...

Anonymous by Not applicable
  • 1685 Views
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Resolved! O2 Open code

Hi, I thought I would be entitled to this as I work for the NHS and have just bought out my old contract and upgraded to a new one. However I'm now lead to believe that this applies only to 'O2 Refresh Contracts' and not Standard contracts. Now I was...

Anonymous by Not applicable
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Resolved! samsung gear fit 2 promotion

Bought the s7 edge recently with the promotion of a free gear fit 2. I was pretty impressed as was thinking of getting some type of device like this. It's arrived and they've sent me size large, which is too big. Phoned samsung promotions team, they ...

Anonymous by Not applicable
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Resolved! Address changes

Hi how do I update my address details on a dormant 02 account? I haven't used it for a couple of years, can still login to it but not amend anything. I want to order a new sim but it has my old address. Thanks

Anonymous by Not applicable
  • 2567 Views
  • 10 replies
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