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O2 priority confirmation text message

Anonymous
Not applicable
I don't appear to be receiving the confirmation text message from o2 when trying to install the app.
I am receiving other text message fine, this also happens if I try it via the web site
Message 1 of 9
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MI5
Level 94: Supreme
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Possibly an issue with Priority registration server.
Maybe @Toby could check....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 9
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Cleoriff
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According to a couple of other posts on Priority this morning it appears there could be a general problem..?

Veritas Numquam Perit

Girl in a jacket
Message 3 of 9
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Anonymous
Not applicable
Hi @Anonymous welcome to the community! have you received the confirmation email?
Message 4 of 9
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jonsie
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Registered:
Message 5 of 9
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Cleoriff
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@jonsie wrote:

I have just registered another device and got the sms immediately? 


Not bad @jonsie considering you are currently in Thailand...LOL

Veritas Numquam Perit

Girl in a jacket
Message 6 of 9
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Anonymous
Not applicable
Hi Marina I received your welcome email it that's what you mean, I have just tried to request a code again from the app but nothing has come through still
Message 7 of 9
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jonsie
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@Cleoriff wrote:

@jonsie wrote:

I have just registered another device and got the sms immediately? 


Not bad @jonsie considering you are currently in Thailand...LOL


Factory reset on the Tab....got texts for priority and My O2. 

Message 8 of 9
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Anonymous
Not applicable
Just another thing I have noticed, I installed the o2 WiFi app and that works fine when it txt's me the authentication code
Message 9 of 9
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