E2save Mobile con

[Anonymous]

Hi,

I have been conned today by e2save who phoned me pretending to be O2. I got flustered and agreed to renew my contract and they are sending me an upgrade phone. I have contacted O2 who know nothing about this and have today renewed my contract with them.

I have emailed E2save to ask them to cancel my order. Is there anything furhter anyone can suggest?

I do really apprecite any help

Ian

[Anonymous]

When you get the delivery refuse to accept it it's terrible when these companies do this

[Anonymous]

Thanks Damien, I will try that. Still worried that they will charge me even though I haven't accepted the order. I'm so angry at myself.

[Anonymous]

I would also contact your bank in case any direct debits try to be set up

[perksie · Accepted solution]

As a distance sale you will have a minimum of 7 days to cancel with E2Save, they can only charge you for any calls or texts or data you use.

Do not cancel any direct debit, you have made a contract deal and must allow E2Save to close down the deal first.

Any charges incurred will be refunded.

[MI5]

They are an online subsidiary of Carphonewarehouse so you shouldn't have any trouble cancelling the order...

[Anonymous]

Thanks Everyone, Really appreciate the help.

This thread has got me so worried:

http://www.trustpilot.co.uk/review/www.e2save.com

[perksie]

Reading reviews on the net is bad for you.

Just cancel it and let us know how you get on.

[MI5]

Just cancel within the 7 days and you'll be fine, you have the law on your side.

[Anonymous]

Hello the same con involving E2save happened to me. I'm stuck in a contact I don't want till Aug 2015.

I tried there C/S with no luck. I don't shop at any of the companies associated with this company anymore and will not be using o2 in the future.