Forgotten password Nokia Lumia 735

[Anonymous]

Hi, I'm hoping to save my photos before hard reset. It said somewhere if I contact the provider they may be able to do this. Is it possible? Or am I wasting my time?

Thanks

[jonsie]

The network provider can't help. Did you not back up previously to One Drive?

[Curr946]

You can use OneDrive to back up your photos.


Here's a guide https://support.office.com/en-gb/article/OneDrive-for-Windows-phone-FAQ-6d8496dd-7e1e-44fa-8dc8-b8cf...

[Curr946]

https://onedrive.live.com/about/en-gb/support/
This link may also help

[MI5]

Settings >Backup and turn on which of the options you want to back up.

[jonsie]

I'm wondering if the OP is locked out of the phone if the password has been forgotten?

[MI5]

IIRC they are all set to backup by default anyway.
If they log into one drive on their PC they can check.

[jonsie]

OK I'm with you. I back up on android to one drive but it wasn't by default.

There again I would use the same password for the phone as for the PC ....

[MI5]

Maybe not on Android but it's a core part of Windows phones.

[Curr946]

IIRC It was an option when setting up WP8, but not set by default sadly. Its only by default in W10M, and even then default it over wifi only.