"NO SERVICE" - major issues?

Anonymous · ‎04-08-2017

So i work for a O2 wholesaler and this morning we have had numerous customers from all over the country complaining their phones are stating "no service".

Is there a national outage?

MI5 · ‎04-08-2017

Tag in @Marjo @MercedesS to investigate?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎04-08-2017

Just tested my O2 phone with my husbands (also with O2) . It worked.. so may just be in certain areas??. We are in Warwickshire

Veritas Numquam Perit

MercedesS · ‎04-08-2017

Sorry @Anonymous, no issues for us. Can you give us more information? any area or something else that can help us investigate?

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Wa10 · ‎04-08-2017

Can confirm no issues where I am in Cheshire at the moment - all services seem to be working fine.

I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited.

gmarkj · ‎04-08-2017

In Northants near M1 J18. All seems fine here...

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Beenherebefore · ‎04-08-2017

South Gloucs area OK

"My life is a facsimile of a sham"

Anonymous · ‎04-08-2017

No problems in Somerset

MI5 · ‎04-08-2017

Not looking like a national outage then.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎04-08-2017

Thanks Everyone,

Its really bizzare.....its effecting some numbers but not others.