cancel
Showing results for 
Search instead for 
Did you mean: 

Free wireless headphones?

Anonymous
Not applicable
I have just recieved my s7 without the free wireless headphones that were supposed to be part of the deal?
Message 1 of 12
7,482 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 123095 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

The terms and conditions clearly stated you could apply 14 days after purchase of the phone.

It is to ensure you don't get the headset and decide to send the phone back...

http://www.o2.co.uk/termsandconditions/business/free-jabra-pulse-headset-with-samsung-galaxy-s7-and-...

Veritas Numquam Perit

Girl in a jacket
Message 3 of 12
7,302 Views
11 REPLIES 11

jonsie
Level 94: Supreme
  • 93252 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

There should be information in the box telling you how to claim after the 14 day change of mind period.

Message 2 of 12
7,306 Views

Cleoriff
Level 94: Supreme
  • 123095 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

The terms and conditions clearly stated you could apply 14 days after purchase of the phone.

It is to ensure you don't get the headset and decide to send the phone back...

http://www.o2.co.uk/termsandconditions/business/free-jabra-pulse-headset-with-samsung-galaxy-s7-and-...

Veritas Numquam Perit

Girl in a jacket
Message 3 of 12
7,303 Views

MI5
Level 94: Supreme
  • 144662 Posts
  • 634 Topics
  • 27731 Solutions
Registered:
You redeem your offer here https://redeemheadset.kondor.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 12
7,277 Views

viridis
Level 56: Guvnor
  • 13532 Posts
  • 106 Topics
  • 309 Solutions
Registered:
Oh God, not kondor
Message 5 of 12
7,229 Views

MI5
Level 94: Supreme
  • 144662 Posts
  • 634 Topics
  • 27731 Solutions
Registered:
Yup 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 12
7,213 Views

xxscrappyxx
Level 4: Observant
  • 69 Posts
  • 6 Topics
  • 1 Solutions
Registered:
What's the story with Kondor?
Message 7 of 12
7,192 Views

viridis
Level 56: Guvnor
  • 13532 Posts
  • 106 Topics
  • 309 Solutions
Registered:
They are a electronics logistics company that do lots of dispatching for mobile phone promotions.
Message 8 of 12
7,188 Views

MI5
Level 94: Supreme
  • 144662 Posts
  • 634 Topics
  • 27731 Solutions
Registered:

@viridis wrote:
They are a electronics logistics company that fail do lots of dispatching for mobile phone promotions.

fixed it.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 12
7,156 Views

viridis
Level 56: Guvnor
  • 13532 Posts
  • 106 Topics
  • 309 Solutions
Registered:
Cheers, missed that one.
Message 10 of 12
7,144 Views