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Free wireless headphones?

Anonymous
Not applicable
I have just recieved my s7 without the free wireless headphones that were supposed to be part of the deal?
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Cleoriff
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The terms and conditions clearly stated you could apply 14 days after purchase of the phone.

It is to ensure you don't get the headset and decide to send the phone back...

http://www.o2.co.uk/termsandconditions/business/free-jabra-pulse-headset-with-samsung-galaxy-s7-and-...

Veritas Numquam Perit

Girl in a jacket
Message 3 of 12
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jonsie
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There should be information in the box telling you how to claim after the 14 day change of mind period.

Message 2 of 12
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Cleoriff
Level 94: Supreme
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The terms and conditions clearly stated you could apply 14 days after purchase of the phone.

It is to ensure you don't get the headset and decide to send the phone back...

http://www.o2.co.uk/termsandconditions/business/free-jabra-pulse-headset-with-samsung-galaxy-s7-and-...

Veritas Numquam Perit

Girl in a jacket
Message 3 of 12
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MI5
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You redeem your offer here https://redeemheadset.kondor.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 12
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viridis
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Oh God, not kondor
Message 5 of 12
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MI5
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Yup 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 12
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xxscrappyxx
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What's the story with Kondor?
Message 7 of 12
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viridis
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They are a electronics logistics company that do lots of dispatching for mobile phone promotions.
Message 8 of 12
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MI5
Level 94: Supreme
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@viridis wrote:
They are a electronics logistics company that fail do lots of dispatching for mobile phone promotions.

fixed it.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 12
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viridis
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Cheers, missed that one.
Message 10 of 12
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