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Trying to contact o2 business

John76
Level 1: Joiner
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on ‎15-03-2024 10:13

on ‎15-03-2024 10:13

Hi, is anyone having trouble contacting o2 business? I rang the phone number on the web site last night ant 1630 and it put me through to. Consumer accounts. They diverted me to business and I was on hold for an hour and half. And I’ve just spent another hour on hold and never even spoke to anyone! What is going on?

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MI5
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on ‎15-03-2024 10:52

on ‎15-03-2024 10:52

@John76 

8002 for business CS.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
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Enlli
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on ‎15-03-2024 10:53

on ‎15-03-2024 10:53

We are just customers here so don't know the reason. Complaints do seem to have risen at the moment

Not sure what number you used. This is what we have

Business Customer Service Number 

From your O2 mobile 8222 Free

From a landline 0800 977 7337 Free

From abroad +44 808 100 4439 Free

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Oxonian
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‎15-03-2024 19:01 - edited ‎15-03-2024 19:03

‎15-03-2024 19:01 - edited ‎15-03-2024 19:03

Did you mean to say 8002 @Enlli ? 

 

Oxonian_0-1710529263537.png

 

Any idea what the difference is between "Business Customer Service" and "Online Business Customer Service" ? 

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MI5
Level 94: Supreme
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on ‎15-03-2024 19:03

on ‎15-03-2024 19:03

Both numbers work.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
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Enlli
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on ‎15-03-2024 19:04

on ‎15-03-2024 19:04

@Oxonian From O2 contact page

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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