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busted phone

kimberleyyyy
Level 1: Joiner
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on ‎16-04-2020 14:32

on ‎16-04-2020 14:32

my iphone is busted the top half of the screen doesnt work and unfortunately i havent got any insurance. im not sure if o2 do this but when i was with ee i could pay an amount to get a new one sent to me can i do this with o2?

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MI5
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on ‎16-04-2020 14:33

on ‎16-04-2020 14:33

@kimberleyyyy 

O2 don't do that.

You'll need to get it repaired or buy a new one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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on ‎16-04-2020 14:35

on ‎16-04-2020 14:35

Have a look at your upgrade options in My O2

If the phone is still under warranty check the manufacturers website for repair

Guide: Coronavirus Community Help and Support 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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