No data on iPhone 4 now I've upgraded to 4G

[Anonymous]

Hi or rather should I say help?!

I was previously on O2 3G on an iPhone4, came to the end of my contract and instead of upgrading my phone I just took out a pay monthly SIM contract.

I did the sim-swap OK and now have normal phone stuff and texts working but i've got no internet connection even though i've signed up to a 1GB pcm tariff - anyone else getting this?  anyone know how to resolve? (wifi continues to work OK)

Thanks!

[Cleoriff]

Hi

Just text the word "Active" to 2020 and save the settings that get sent back.
Reboot phone and try again.

Also look at this help thread

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/54...

[MI5]

You may be on the wrong data bolt on.
Call CS on 202 and check if you are on iData too.

[Anonymous]

4g not on the iphone 4, the wrong bolt on has been applied my friend.  thats why your data isnt working.

[MI5]

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@Anonymous wrote:

4g not on the iphone 4, the wrong bolt on has been applied my friend.  thats why your data isnt working.

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Sadly not that easy.

It should still connect to 3g, regardless and there is only one data bolt on for the iphone.

[Anonymous]

Hi @iPhone4_Brzl,

How are you getting on with your issue? Did you manage to follow the users' advice? Let us know if you need further help.

M