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New phone

GeorgeJohn
Level 1: Joiner
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on ‎05-11-2023 14:38

on ‎05-11-2023 14:38

I ordered a phone on Thursday an it still hasn’t been processed how long should it normally take 

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jonsie
Level 94: Supreme
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on ‎05-11-2023 14:44

on ‎05-11-2023 14:44

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎05-11-2023 14:44

on ‎05-11-2023 14:44

@GeorgeJohn 

Depends on stock levels and if you have passed the credit checks.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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