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Low volume incoming calls

BenjaminW
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Just got my refurbished as new iPhone 12 and I can’t increase the volume of incoming calls above a whisper, my outgoing call is fine

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MI5
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@BenjaminW 

Send it back and ask O2 to exchange it for one that works.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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BenjaminW
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O2 can send me a replacement before I return the broken one they supplied.

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MI5
Level 94: Supreme
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@BenjaminW 

Usually you get a doorstep exchange.

Discuss with O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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BenjaminW
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That would be acceptable 

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