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Locked phone

Anonymous
Not applicable
Hi, I bought a second hand phone but the phone is locked to o2 by the previous owner. The previous owner is nowhere to found currently. So is there anyway to do this without the previous owner
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MI5
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You don't at all - you just need your own PAYG sim with at least £15 credit on it after you've made a few phone calls and waited a couple of days.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

View solution in original post

Message 4 of 12
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MI5
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Instructions here mate http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 12
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Anonymous
Not applicable
This instruction required me to have the previous owner o2 account which I don't have. Is there any other way?
Message 3 of 12
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MI5
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You don't at all - you just need your own PAYG sim with at least £15 credit on it after you've made a few phone calls and waited a couple of days.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 4 of 12
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Anonymous
Not applicable
Is that the only way?
Message 5 of 12
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MI5
Level 94: Supreme
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Unless you know someone with an o2 contract?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 6 of 12
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jonsie
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Get a P&G sim, put £20 credit on

 make a couple of calls and then fill in the form. Simple!

Message 7 of 12
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Curr946
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Or someone else who use o2 pay and go or contact.
Current Phone: Sony Xperia XZ Premium
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Anonymous
Not applicable
I'm not in uk currently. If put £20 and use it for roaming until £15, will it work ?
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jonsie
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Unfortunately not as the calls will only register as a roaming network. You need to be in the UK.

Message 10 of 12
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